Decom Tech, Data Center Operations Specialist

3 days ago

Aurora, Colorado, United States Amazon Full time
About the Role

As a Decom Tech, Data Center Operations Specialist at Amazon, you will be part of a team responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This includes the decommissioning of legacy data center equipment and the processing of large volumes of customer media to ensure that all customer media is sanitized and properly managed.

You will work closely with other teams to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. This role requires a self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results.

Key Responsibilities
  • Take ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution
  • Show a strong aptitude for troubleshooting and problem-solving
  • Solve problems at their root and step back to understand the broader context
  • Demonstrate the ability to lift up to 40 lbs. and work in cramped and/or elevated locations
  • Maintain service level agreements through the implementation of proactive issue detection and reporting
  • Be biased to act in the absence of direction or support
  • Improve effectiveness through process innovation
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value diverse experiences and believe that everyone has a unique perspective to bring to the table. Even if you don't meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

We strive for flexibility as part of our working culture, and we believe that achieving success at work should never come at the expense of sacrifices at home. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications
  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security 1+ years of computer hardware troubleshooting and repair experience
  • Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
  • 1+ years of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning of data center assets
  • Decommissioning and processing of legacy hardware out of the data center facilities, unpacking/repacking fragile electronics, and relocating and moving of large enterprise equipment
  • Experience tracking and accounting for a large amount of IT parts, creating/attaching labels and barcodes, and hard drive installation and removal, and destruction
  • Basic Networking removal/installation and clearing of configurations, updating progress through a web ticketing system, and familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
  • Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)

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