Field Service Engineer

3 weeks ago


Livonia, Michigan, United States HiFyve Full time

**Job Title:** Field Service Technician

Company Overview:

HiFyve is a leading provider of field service solutions, serving customers across North America and internationally. Our team of experts delivers high-quality installations, maintenance, and repairs to ensure our clients' equipment operates at peak performance.

Salary:

$97K-$124K per annum, reflecting the technician's level of experience and qualifications.

Job Description:

We are seeking an experienced Field Service Technician to join our team in Livonia, MI. As a key member of our installation team, you will be responsible for managing and performing field service activities, including installing, maintaining, and servicing new and existing equipment.

Key Responsibilities:
  • Conduct extensive travel to and from customer facilities in North America, with occasional international travel- up to 85% travel.
  • Manage large equipment installations, coordinating with rigging contractors and other contracted personnel.
  • Perform mechanical work such as welding, piping fitting, and general assembly to prepare equipment for startup and commissioning.
  • Conduct mechanical work for rebuilding, maintaining, or servicing existing equipment.
  • Collaborate with sales, engineering, and manufacturing teams to plan upcoming field service installations and projects.
  • Communicate effectively with customers to provide updates on progress, address issues, and report completion status.
Required Skills & Qualifications:

To succeed in this role, you will need:

  • Strong communication skills to effectively interact with customers and internal teams.
  • Excellent organizational skills to manage travel schedules, project timelines, and equipment installations.
  • Proficient problem-solving abilities to troubleshoot issues and implement solutions in the field.
  • Ability to read blueprints to understand equipment specifications and installation requirements.
  • Experience in welding, pipe fitting, and general assembly, with the ability to use rigging and other heavy equipment.


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