Host and Hostess

1 month ago


FL United States Opal Grand Resort Full time

We are seeking a skilled and courteous Host/Hostess to join our team at the Opal Grand Resort. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a seamless dining experience for our guests.


Responsibilities:
  • Welcoming guests in a friendly and inviting manner, setting the tone for a memorable dining experience
  • Managing reservations and seating guests in a timely and efficient manner
  • Communicating effectively with wait staff and supervisors to ensure seamless service
  • Monitoring restaurant waiting lists and providing accurate waiting time quotes to guests
  • Ensuring the restaurant is clean and organized, with a focus on maintaining a high level of presentation and ambiance
  • Providing exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner
  • Participating in ongoing training and development to enhance skills and knowledge
  • Adhering to company policies and procedures, including those related to guest service, safety, and security

Requirements:
  • High school diploma or equivalent preferred
  • Previous experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
  • Ability to work in a fast-paced environment, with a focus on providing exceptional guest service
  • Basic math skills and accuracy with handling cash and credit transactions

Benefits:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Free meal for every shift worked
  • Discounts on resort amenities and services
  • Comprehensive benefits package, including health, dental, and vision insurance

The Opal Grand Resort is an equal opportunity employer, committed to diversity and inclusion in the workplace. We are dedicated to providing a safe and respectful environment for all employees and guests.


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