Host and Hostess
2 weeks ago
The Harrison Group is a family-owned business with a rich history in Ocean City, Maryland, dating back to 1951. Our company operates a diverse portfolio of hotels and restaurants across the East Coast, including Ocean City, Virginia Beach, Corolla, and Jacksonville Beach. We are committed to delivering exceptional hospitality experiences to our guests.
Key Responsibilities:- Welcome guests to our venues and provide a warm and inviting atmosphere.
- Manage reservations and seating arrangements to ensure a seamless dining experience.
- Coordinate with wait staff to ensure efficient service and high-quality guest experiences.
- Provide menus and announce wait staff names to guests.
- Greet customers upon their departure and thank them for their visit.
- Maintain a clean and organized reception area, ensuring a positive first impression for guests.
- Cater to guests with special needs, such as children or elderly individuals.
- Answer incoming calls and address customer inquiries in a professional and courteous manner.
- Assist wait staff as needed to ensure prompt and efficient service.
- Understanding of restaurant etiquette and protocols.
- Familiarity with health and safety regulations and procedures.
- Experience in managing reservations and seating arrangements.
- Demonstrable customer service skills and a passion for delivering exceptional guest experiences.
- Excellent communication skills, both in-person and over the phone.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Availability to work in shifts as needed, including evenings and weekends.
- Good physical condition to stand and walk for extended periods.
- 401(k) retirement plan.
- Paid time off and holidays.
- Health, life, dental, and vision insurance.
The Harrison Group is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applications from individuals with diverse backgrounds and experiences.
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