Host/Hostess

3 days ago


Pigeon Forge TN United States Denny's Full time

A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant As a host/hostess, you will be a member of a cohesive team that supports each others success in a fast-paced environment.

What you will do:

* Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
* Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
* Seat guests at their own pace, handing the appropriate menu(s) to each guest after theyre seated.
* Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
* Handle guests complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the job:

* Great pay
* Flexible schedules
* Growth opportunities

A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day If this sounds like you, please apply today
REQUIREMENTS

* Ability to communicate (speak, read, and write) in English.
* Basic computer skills.
* Ability to work in a high volume, fast-paced work environment.
* Standing for up to 6 hours at a time
* Ability to professionally answer phones
* Organizational skills for controlling seating


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