Healthcare Operations Coordinator
4 weeks ago
UW Medicine - Northwest is a leading healthcare provider in the region, committed to delivering exceptional patient care and advancing medical knowledge. Our team of professionals shares a passion for excellence and a dedication to making a positive impact on our community.
We're proud of the recognition we've received for our clinical excellence and patient safety. Among our notable accolades are:
- The Distinguished Hospital for Clinical Excellence Award
- The Emergency Medicine Excellence Award
- The Stroke Care Excellence Award
At UW Medicine - Northwest, we value our employees' contributions and strive to create a collaborative and respectful work environment where every individual feels valued and supported.
Salary Information
The estimated annual salary for this position ranges from $50,000 to $65,000, depending on qualifications and experience. This figure takes into account the cost of living in the Seattle area and is competitive with industry standards.
About the Job
We're seeking an experienced Patient Services Specialist 2 to join our ED Registration department. As a key member of our team, you will be responsible for performing a variety of admitting department tasks, including patient registration, general clerical support, customer service, and operating the switchboard. Your primary responsibilities will include:
- Greeting and directing patients and visitors in a friendly, welcoming, and professional manner.
- Ensuring patients understand admission policies and procedures.
- Coordinating the use of interpreters as necessary.
- Performing admitting or pre-admitting procedures upon arrival of patients, including registering patients, verifying demographic and financial information, and collecting co-payments.
- Determining eligibility for care through payer web portals and phone inquiries.
About You
To succeed in this role, you will need a high school diploma or equivalent, along with one year of experience in healthcare, administration, or customer service. Strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment, are essential. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off. Apply today to become part of our dedicated team
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