Retail Operations Manager
7 days ago
We are seeking a highly skilled Retail Operations Manager to oversee and coordinate the activities of our retail sales team.
Key Responsibilities:
- Supervise and lead a team of retail sales workers to ensure optimal efficiency and productivity
- Develop and implement effective strategies to improve customer satisfaction and loyalty
- Train and evaluate employees to enhance their skills and performance
- Analyze and track monthly results and trends for business forecasting and growth
- Resolve escalated customer complaints in a professional and timely manner
Required Qualifications:
- Previous experience in retail management, customer service, or related fields
- Ability to thrive in a fast-paced environment with multiple priorities
- Excellent written and verbal communication skills
- Strong leadership qualities and decision-making skills
Salary: $65,000 - $85,000 per year, depending on experience
Rainbow Stores offers competitive pay and benefits, as well as opportunities for growth and advancement in a dynamic and supportive work environment.
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