Retail Sales Specialist

5 days ago

Naples, Florida, United States Best Buy Full time
About the Role

We're seeking a highly skilled Retail Sales Specialist to join our team in the home theater department. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and achieving sales goals.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, providing expert service and recommendations.
  • Maintain expert-level knowledge of all products in the home theater category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.
Requirements
  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).
What We Offer

We're committed to helping our people thrive at work and at home. Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

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