Event Host for Arts Organizations
5 days ago
We are seeking a highly skilled and enthusiastic Event Steward to join our team at Union Project and Kelly Strayhorn Theater.
This is an exceptional opportunity to work in a dynamic, community-centered arts environment where you can make a real difference.
Job OverviewThe Event Steward will be responsible for providing top-quality customer service to our patrons, artists, and visitors at three locations: Union Project, Kelly Strayhorn Theater, and Alloy Studios.
You will work closely with our events team to ensure seamless execution of public and private events, including setup, break-down, ticketing, box office management, house management, hospitality services, and facility maintenance.
Responsibilities- Greet and welcome patrons, artists, and guests, ensuring a clean, safe, and welcoming environment.
- Act as a proactive liaison for event space renters, addressing questions and seeking assistance when needed.
- Assist with setup and maintain event spaces throughout events, including AV equipment.
- Keep event spaces clean and stocked with necessary supplies, including restrooms.
- Record audience counts and collect audience surveys.
- Act as an usher, safely leading patrons of varied abilities to seating.
- Complete detailed event reports at the close of each event.
- Coordinate and supervise volunteers.
- Track and reconcile box office, concession sales, and donations received following each event.
- Ensure event safety protocols and emergency procedures are followed.
To be successful in this role, you must have:
- A commitment to diversity, equity, inclusion, accessibility, and belonging, with a willingness to prioritize and foster a commitment to valuing differences of race, ethnicity, age, sex, gender identity, sexual orientation, religion, ability, and socio-economic circumstances.
- Cash handling experience with fastidious attention to detail and security.
- Excellent communication and interpersonal skills, with the ability to work effectively with patrons and artists of diverse backgrounds.
- Proactive and able to work in a self-directed environment.
- Experience working alongside and/or guiding volunteers.
- Availability to work evenings, weekends, and some holidays.
- Must be at least 18 years of age and able to stand, stretch, bend, and lift up to 30 lbs.
We also prefer candidates with:
- An interest or background in the performing arts.
- Previous customer service or hospitality experience.
- The ability to demonstrate skill in handling patron/artist concerns.
- The ability to resolve problems in a fast-paced, moving environment.
Union Project is a non-profit organization that uses the arts to bridge gaps between communities. We value community, inclusivity, art, and artists, collaboration, and joy. We envision a future where through the arts, everyone is able to transform their lives and communities.
Kelly Strayhorn Theater is a home for creative experimentation, community dialogue, and collective action rooted in the liberation of Black and queer people. We celebrate diversity in voice, thought, and expression, and uphold a firm commitment to inclusion.
CompensationThe salary for this position is $15 per hour, paid on an hourly basis for events attended.
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