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Sales Development Representative

2 months ago

Parsippany, New Jersey, United States Gaf Full time

About GAF

GAF is a leading commercial roofing company that covers more than just buildings. We cover each other. Our team is dedicated to building a winning team that puts the customer at the center of every decision and doesn't back down from hard work.

Job Summary

We are seeking a Sales Development Representative to join our Commercial Sales Development team based in our Corporate Headquarters in Parsippany, NJ. This exciting position will work to strengthen our presence in the Commercial Roofing industry and within identified target account groups to maximize all potential opportunities provided.

Key Responsibilities

  • Direct Product/Opportunity Sales - Increase sales by closely monitoring job activity as reported on websites.
  • Cold calling building owners, property managers & other roofing professionals.
  • Qualifying leads provided internally via marketing and field sales reps. prospect and qualify new opportunities through multiple programs and other methods of investigation.
  • Generate new and repeat sales by driving specification opportunities through cold calling campaigns.
  • Determine customer needs, requirements, and expectations in order to present insights and recommend specific products and solutions.
  • Recommend alternative product solutions based on customer options.
  • Proactively 'sell' items needed by customers to increase profitability and customer satisfaction; resulting in strengthened customer loyalty.
  • Fostering Product Awareness - Understand product selling stories and communicate to assure specification opportunities and build customer loyalty.
  • Utilize SalesForce to keep detailed notes and information on existing and potential customers – for corporate transparency and use by all who touch customers.
  • Communicate with customers to ensure ongoing customer satisfaction and resolve any issues or complaints.
  • Identify trends in customer satisfaction or dissatisfaction.
  • Create, align, and maintain customer files in SalesForce on new targets/accounts not previously known or recognized.
  • Maintain and increase industry knowledge by reading trade publications and by attending meetings, vendor training and trade shows as applicable.

Requirements

  • Bachelor's Degree required or 3+ years related experience.
  • Strong computer skills including Google Business Suite.
  • Experience with SalesForce, a plus.
  • Working knowledge and ability to pick up and learn consumer preferences, product developments and solutions.
  • Advanced knowledge of order life cycle and commercial sales cycle.
  • Strong professional communication and presentation skills via phone, email and in person.
  • Ability to multi-task and work independently.

Benefits

  • We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
  • Our Family-Building benefits support the many different journeys to fertility and parenthood.
  • Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
  • Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
  • Professional growth and development are very important to us We offer internal training programs and courses, as well as a generous tuition reimbursement program.
  • We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.