Retail Operations Manager

9 hours ago


Lancaster, South Carolina, United States Enmarket (Enmark Stations Inc.) Full time
Job Summary

We are seeking a highly motivated and experienced Retail Operations Manager to lead our retail operation and drive success in all aspects of the business.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of up to 25 employees and foster a positive and productive work environment.
    • Coach, develop, and empower team members to deliver exceptional customer service and drive sales growth.
  • Store Operations
    • Maintain the highest standards of store appearance and operation, ensuring a clean and welcoming environment for customers.
    • Oversee day-to-day activities, including inventory management, cash handling, and customer service.
  • Recruitment and Training
    • Recruit, interview, and hire top talent to join our team.
    • Develop and implement effective training programs to ensure employees have the skills and knowledge needed to succeed.
  • Financial Management
    • Analyze sales, margin, and inventory trends to maximize profitability.
    • Develop and implement strategies to drive sales growth and minimize losses.
  • Marketing and Sales
    • Implement company marketing plans and procedures at the store level.
    • Develop and execute sales strategies to drive growth and increase customer engagement.
  • Employee Relations and Development
    • Maintain open and transparent communication with employees, addressing concerns and providing feedback.
    • Develop and implement employee recognition and reward programs to boost morale and engagement.
  • Compliance and Risk Management
    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Identify and mitigate risks to the business, ensuring a safe and healthy work environment.
Requirements
  • Education and Experience
    • High School Diploma or equivalent required.
    • 2+ years of management experience in retail, food service, or a related field preferred.
  • Skills and Abilities
    • Excellent communication, leadership, and problem-solving skills.
    • Ability to work a flexible schedule, including weekends and holidays.
    • Physical ability to lift up to 40 pounds and stand for long periods.
What We Offer

Enmarket (Enmark Stations Inc.) is an equal opportunity employer committed to creating a diverse and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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