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Technical Solutions Architect
2 months ago
Position Overview
The Technical Solutions Architect will play a pivotal role in delivering technical sales assistance and formulating project requirements for client approval. This position will collaborate with various teams within the Software and Controls HUB to ensure that all specifications are comprehended and fulfilled.
Key Responsibilities
As a subject matter expert on the Swisslog Software Product Suite, the Technical Solutions Architect will:
- Understand the customization needs for each functional area.
- Possess a comprehensive understanding of the Swisslog Controls Product Suite.
- Provide technical sales support through:
- Conducting software demonstrations.
- Leading presentations on software and controls.
- Offering consultations and attending design and risk reviews.
- Estimate software and controls hours and costs.
- Facilitate requirements gathering workshops with clients and produce:
- Functional Specifications.
- Host Interface Specifications.
- Maintain materials for sales support and requirements gathering.
Results Orientation
The Technical Solutions Architect is responsible for delivering:
- Functional and Host Interface Specifications for every assigned project that are:
- Compliant with the Swisslog process landscape.
- Clear, concise, and complete.
- Delivered on time and within budget.
- Of high quality.
Technical and Commercial Knowledge
The ideal candidate will have:
- In-depth knowledge of the Swisslog Software and Controls Product Suite operations and functionalities.
- Awareness of the latest software releases and upcoming features.
- Familiarity with the Swisslog Process Landscape and project delivery efforts for varying complexities.
Customer Focus
Accountability for internal and external customer commitments is crucial. Responsibilities include:
- Accurately recording customer requirements.
- Building strong relationships with customers.
- Striving to deliver optimal solutions while minimizing costs and risks.
Analytical Thinking and Decision Making
The Technical Solutions Architect will:
- Make informed and timely decisions considering associated risks.
- Formulate objectives and plans that align with team and organizational needs.
- Guide customers towards the best solutions based on gathered information.
Qualifications
- Bachelor's Degree in Engineering or Computer Science.
- At least five years of experience in Software and/or Controls solutions.
- Familiarity with Warehouse Management Systems and Material Flow Control Systems.
- Experience with PLC controls and control logic.
Swisslog is committed to fostering growth and innovation in intralogistics through cutting-edge automated solutions that deliver exceptional customer value. Join us in shaping the future of this dynamic industry.
