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Wellness Center General Manager

2 months ago


Plano, Texas, United States beem Light Sauna Full time

Position Title: General Manager

Employment Type: Full Time

Are you enthusiastic about advancing health and wellness? We are seeking dynamic, motivated, and authentic individuals who are passionate about enhancing well-being to fill this role. If you are dedicated to assisting individuals in improving their health and achieving their wellness objectives, then WE WOULD LIKE TO CONNECT WITH YOU. This role presents exciting and fulfilling opportunities to engage with a diverse clientele, lead a high-performing team, boost overall membership and revenue, and establish a positive atmosphere in the studio.

Prior experience in sales, spa services, health/wellness, or customer service is advantageous, but we are open to training the right individual.

We provide a Competitive Salary + Commission + Complimentary Infrared Sauna Membership Key Responsibilities:

● Conduct outreach to commercial establishments to cultivate relationships for cross-selling opportunities.

● Propel membership sales and revenue growth by effectively conveying the science, technology, and advantages of Infrared sauna, Chromotherapy, and Red Light therapy, highlighting the value of membership.

● Mentor and support Wellness Sales Associates and Sauna Attendants, equipping them with comprehensive product knowledge and sales techniques to meet or surpass membership goals. Ensure all tasks assigned to associates are completed thoroughly.

● Deliver exceptional customer experiences by welcoming members, addressing their needs, and maintaining a high standard of customer service both in person and through external communication channels. Respond to all lead management tasks required during shifts.

● Act as a community ambassador for beem by organizing studio events, Pop Up events, and community outreach initiatives to foster a vibrant, engaged membership culture, enhancing brand recognition and attracting new clientele.

● Comply with company policies, uphold cleanliness and operational integrity of the facility, and project a positive image of the brand to promote its objectives and enhance public recognition.

Attributes for Success in This Role:

● Willingness to work in and advocate for a team-oriented environment

● Results-oriented and driven to meet or exceed sales objectives

● Passionate about health and wellness

● Completely at ease with the sales process both in person and over the phone

● Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

● Consistently demonstrate a positive attitude and take accountability for personal actions

● Strong time management skills and the ability to multitask Physical Requirements:

● Must be able to tolerate high temperatures above 135 degrees for brief periods.

● Must be able to stand for extended durations.

● Must be able to lift up to 25 pounds.

● Must be able to demonstrate the saunas to members, which involves entering and exiting the sauna and reaching overhead to adjust settings.

● Must be able to bend, kneel, and squat to access and adjust the saunas as necessary.

Why Consider a Career with beem?:

beem Light Sauna offers innovative light therapy solutions as an essential-care option. We provide competitive compensation along with exceptional benefits & perks such as:

● Complimentary sauna sessions

● Casual fitness dress code

● Passionate, collaborative work environment

● Opportunities for team building and professional development events