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Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at J&P Hospitality Management, LLC.
Key Responsibilities:- Provide exceptional guest service and ensure a smooth check-in and check-out experience.
- Register and assign rooms, issue room keys/cards, and transmit/receive messages as needed.
- Maintain accurate records of occupied rooms and guest accounts.
- Make and confirm reservations, and present statements to and collect payments from departing guests.
- Perform laundry and prep housekeeping carts as required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- High school diploma or equivalent required; prior experience in hospitality or customer service a plus.
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.