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Employee Health

2 months ago


Chattanooga, Tennessee, United States US012 Marsh & McLennan Agency LLC Full time

About the Role

As a key member of the US012 Marsh & McLennan Agency LLC team, the Employee Health & Benefits Account Manager will play a vital role in servicing existing accounts and driving business growth. This position requires a strong understanding of employee health and benefits, as well as excellent communication and customer service skills.

Key Responsibilities

  • Assist in the servicing of existing accounts, including renewals and new business opportunities
  • Develop and maintain strong relationships with clients and vendors
  • Coordinate and participate in periodic meetings with clients and vendors
  • Develop communication materials, including benefit enrollment guides
  • Review and verify accuracy of SPDs and agreements/contracts
  • Coordinate and conduct employee enrollment meetings
  • Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
  • Assist policyholders with claim forms, policy changes, cancellations, etc.
  • Verify accuracy and completion of enrollment applications and transmit to carriers
  • Implement new clients or additional coverages for existing clients

Requirements

  • Previous insurance industry experience with a brokerage or agency environment
  • Excellent presentation, written, communication, and customer service skills
  • Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to learn Agency Management and Imaging Systems
  • A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
  • Must have resident Agents License in Life and Health or obtain within 90 days

About Our Company

US012 Marsh & McLennan Agency LLC is a leading provider of business insurance, employee health & benefits, retirement, and private client insurance solutions. We offer a dynamic and inclusive work environment, with a strong focus on colleague well-being and professional development.

Benefits

  • Medical, dental, and vision insurance
  • 401K and company match program
  • Company-paid life and disability
  • Generous paid time off programs
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Employee networking groups
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities