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Customer Service Representative

2 months ago

Dover, Delaware, United States Infinity Systems Full time

At Infinity Systems, we value our customers and strive to provide exceptional service. As a Cashier employee, you will be the face of our company, interacting with customers and ensuring their shopping experience is positive and efficient.

Your Key Responsibilities

  • Provide friendly and welcoming service to customers, ensuring their needs are met and exceeded.
  • Process transactions accurately and efficiently, handling cash, credit, and other payment methods with confidence.
  • Implement our services, such as parcel delivery and equipment rental, to enhance the customer experience.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Answer customer inquiries and direct them to colleagues as needed.
  • Maintain a clean and organized cash register area, restocking products as required.

What We're Looking For

  • Previous experience in retail, preferably in a customer-facing role.
  • A passion for delivering exceptional customer service, with a focus on solution-oriented and organizational skills.