IT Manager

1 week ago

Delray Beach, Florida, United States Ithink Financial Full time
Job Summary

We are seeking a highly skilled IT Manager to join our team at iTHINK Financial Credit Union. The successful candidate will be responsible for managing the day-to-day operations of the IT department, including planning, analysis, and support of the credit union's technology infrastructure.

Key Responsibilities
  • Develop and maintain the strategy and future direction of LAN and WAN technologies and protocols, voice over IP, telecommunications, hardware and software.
  • Keep abreast of new technologies and their impact and cost to the credit union.
  • Evaluate business needs, objectives, and goals, researching products available and designating procedures and systems to best meet those needs.
  • Develop plans for implementation of new products, coordinating process with project leader.
  • Coach and direct staff in operational activities to ensure compliance with departmental goals, objectives of the credit union, external regulations, and budgetary requirements.
  • Maintain organizational structure established by President/CEO.
  • Develop staff and organize subordinate personnel into effective, efficient work groups.
  • Collaborate with IT Management to develop and execute the Credit Union's IT strategy.
  • Ensure Information Security Policies are understood and adhered to within the department.
  • Manage the purchasing of all software, hardware and other IT supplies.
  • Aid in developing and testing the business continuity plan.
  • Ensure IT staff are familiar with recovery procedures and that data backups are functioning and available.
  • Aid in developing & following an annual budget.
  • Recommend capital expenditures.
  • Enforce budgetary performance with IT staff.
  • Ensure the stability, performance, and security of IT systems.
  • Ensure hardware, software, and network support are provided to internal staff in a professional, courteous, and timely manner.
  • Understand and describe the purpose of the Bank Secrecy Act (BSA), Anti Money Laundering, and Office of Foreign Asset Control policy (OFAC).
  • Identify the BSA Administrator and responsibilities.
  • Complete annual BSA training.
  • Know where to find the BSA policies, procedures, and forms.
  • Responsible for understanding and complying with the iTHINK Financial Cybersecurity Phishing Standards and Guidelines for the safety and soundness of the Credit Union.
  • Complete on-going training as assigned to stay current with new trends.
  • Know where to find the Cybersecurity policies and procedures.
Requirements
  • Four year college level of language, math and reasoning skills.
  • Three or more years of experience, or an equivalent combination of education and/or work experience.
  • Formal position training should be supplemented with continuing education.
  • This is an exempt position.
Work Environment

The IT Manager will work in a fast-paced environment, handling multiple tasks simultaneously. The job requires extensive employee contact on a continual basis as well as some member contact. Hours will vary and will include early, late, and weekend hours.

The IT Manager will be required to work in a variety of settings, including the credit union's headquarters and remote locations. The job requires the ability to work flexible hours and overtime as required.

The IT Manager will be responsible for maintaining accurate and up-to-date configuration of the system(s) and communication network. The job requires the ability to communicate clearly and concisely, both orally and in writing.

The IT Manager will be responsible for ensuring the confidentiality and security of credit union and member information being processed. The job requires the ability to maintain confidentiality and handle sensitive information with discretion.

The IT Manager will be responsible for managing complex situations with members/employees. The job requires the ability to think critically and make sound judgments in a fast-paced environment.

The IT Manager will be responsible for performing other duties as may be assigned by Management. The job requires the ability to adapt to changing circumstances and priorities.

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