Enterprise Customer Success Manager
3 weeks ago
Meridian IT Inc. is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing and overseeing complex IT environments, ensuring optimal performance of IT systems and client satisfaction.
Key Responsibilities- Define Program Governance Structure: Develop a strong understanding of customer needs to maintain all aspects of the business relationship.
- Develop Customer Success Plans: Create and update a Customer Success Plan (CSP) for each customer, including business goals, barriers, solutions, KPI, owner, and timelines.
- Manage Service Strategies: Oversees service strategies and develops proactive engagement plans to ensure quick and effortless resolution of customer issues and concerns.
- Communicate Customer Vision: Effectively communicate customer's vision, long-term strategies, gaps, expansion opportunities, new projects, ad hoc work, or other information to the Account Manager.
- Ensure Customer Satisfaction: Maintain customer satisfaction and increase likelihood of managed services renewal by demonstrating the value of the service and addressing any customer concerns.
- 3+ years of experience as Enterprise Customer Success Manager or Technical Program Manager.
- 7+ years of experience in a customer-facing role dealing with escalations, expectation management, and business analysis.
- Customer Experience Professional or Customer Success Manager certification preferred.
Meridian IT Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Enterprise Customer Success Manager
4 weeks ago
Deerfield Beach, Florida, United States Meridian IT Inc. Full timeJob Title: Enterprise Customer Success ManagerMeridian IT Inc. is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing and overseeing complex IT environments, ensuring optimal performance of IT systems, and delivering exceptional customer...
-
Enterprise Mobility Sales and Management Trainee
4 weeks ago
Daytona Beach, Florida, United States Enterprise Holdings Full timeOverviewEmbark on a career journey with Enterprise Mobility, a world-class portfolio of brands and leading provider of mobility solutions worldwide. As a Management Trainee, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and...
-
Customer Success Account Manager
4 weeks ago
Deerfield Beach, Florida, United States Richards Agency Full timeUnlock Your Potential with Richards AgencyAre you a results-driven professional looking for a challenging and rewarding career opportunity? Do you have a passion for helping others and a desire to succeed in a dynamic and fast-paced environment?We are seeking a highly motivated and skilled Customer Success Account Manager to join our team at Richards Agency....
-
Senior Director, Enterprise Architecture
3 weeks ago
Deerfield Beach, Florida, United States Walgreens Full timeJob DescriptionJob Summary:This role is part of the OneIT global enterprise architecture team and exists to be accountable for overall strategic direction for the enterprise data platform supporting all WBA divisions; developing the technical product vision and defining and setting the data platform strategy. The role is also responsible for developing the...
-
Enterprise Account Executive, Education
3 weeks ago
Deerfield Beach, Florida, United States Salesforce Inc Full timeTo achieve success in this role, you will need to develop and drive the overall long-term strategy for assigned accounts, aligned to customer business objectives. You will also be responsible for coordinating internal Salesforce resources to meet customer business needs and performing account planning at assigned accounts, coordinating with Prime and Cloud...
-
Enterprise Mobility Management Trainee
4 weeks ago
Fort Walton Beach, Florida, United States Enterprise Holdings Full timeOverviewAt Enterprise Holdings, we're committed to providing exceptional career opportunities for our team members. Our Management Training Program is designed to equip you with the skills and knowledge needed to succeed in sales, business development, customer service, retail management, or operations.We're seeking a highly motivated and ambitious...
-
Enterprise Architect, IT-Enterprise Architecture
4 weeks ago
Deerfield Beach, Florida, United States Baxter Full timeAbout the RoleVantive, a new company built on Baxter's legacy, is on a journey to separate its ~$5B Kidney Care segment into a standalone company. As a key member of the Vantive team, you will help build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to those we serve.We believe Vantive will not...
-
Senior Director, Enterprise Architecture
4 weeks ago
Deerfield Beach, Florida, United States Walgreens Full timeJob Summary: This role is part of the global enterprise architecture team, responsible for strategic direction and vision for IT and enterprise architecture. The incumbent will develop and maintain the enterprise architecture in alignment with the overall IT vision, supporting the strategic needs of the business.Key Responsibilities:* Collaborate with IT...
-
Enterprise Account Executive, Education
4 weeks ago
Deerfield Beach, Florida, United States Salesforce Inc Full timeAbout the RoleWe are seeking an experienced Enterprise Account Executive to join our Education team at Salesforce. As a key member of our team, you will be responsible for selling the entire Salesforce Customer 360 platform to our most strategic customers and institutions in the Higher Ed sector.Key Responsibilities* Develop and drive the overall long-term...
-
Customer Success Account Manager
4 weeks ago
Dania Beach, Florida, United States IntelePeer Cloud Communications LLC Full timeAbout IntelePeer Cloud Communications LLCIntelePeer Cloud Communications LLC is a leading provider of cloud-based communication solutions. Our mission is to empower businesses to communicate more effectively, efficiently, and intelligently.Job Title: Customer Success Account ManagerJob SummaryWe are seeking a highly motivated and experienced Customer Success...
-
Senior Customer Success Manager
4 weeks ago
Pompano Beach, Florida, United States ITrade STEM Full timeJob Title: Senior Customer Success ManagerITrade STEM is seeking a highly skilled Senior Customer Success Manager to join our team. This role is responsible for ensuring customer success and satisfaction by managing customer onboarding, support, and implementation processes.Key Responsibilities:Manage customer onboarding and implementation processes to...
-
Enterprise Account Executive
4 weeks ago
Deerfield Beach, Florida, United States Salesforce Inc Full timeAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and...
-
Customer Success Manager
3 weeks ago
West Palm Beach, Florida, United States Karl Storz Endoscopy-America Full timeKey Responsibilities:As an OR1 Customer Success Manager, you will be responsible for ensuring the success of our customers in the West Palm Beach/Jupiter, FL area. This includes traveling up to 80% of the time, including evenings, early mornings, and weekends as needed. You will be the driving force behind our customers' success, working closely with our...
-
Sales Management Trainee
4 weeks ago
Fort Walton Beach, Florida, United States Enterprise Holdings Full timeUnlock Your PotentialEmbark on a career journey with Enterprise Mobility, a world-class portfolio of brands and leading provider of mobility solutions worldwide. As a Management Trainee, you'll start learning our business from day one while based out of one of our neighborhood branches.As a key member of our team, you'll be entrusted to serve as both the...
-
Customer Success Manager
4 weeks ago
West Palm Beach, Florida, United States Karl Storz Endoscopy-America Full timeAbout the RoleThe OR1 Customer Success Manager will be responsible for driving the success of our customers in the West Palm Beach/Jupiter, FL area. This role will require up to 80% travel, including evenings, early mornings, and weekends as needed.Why You'll Love This RoleAs a key member of our team, you will be responsible for ensuring the satisfaction of...
-
Enterprise Director of Capital Projects
4 weeks ago
Deerfield Beach, Florida, United States Broward County, FL Full timeJob SummaryBroward County Public Works Department is seeking a highly qualified candidate for the position of Director, Enterprise of Capital Projects. The successful candidate will be responsible for managing the Water and Wastewater Services Engineering Division, developing and implementing programs within organizational policies, and reporting major...
-
Sales Management Trainee
3 weeks ago
Fort Walton Beach, Florida, United States Enterprise Mobility Inc Full timeOverviewStart your career with Enterprise Mobility Inc. We're hiring for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With...
-
Senior Technical Product Manager
4 weeks ago
Deerfield Beach, Florida, United States Logik Full timeAbout Logik.ioLogik.io is a high-growth startup that's reimagining the Configure, Price, Quote (CPQ) space with its composable, AI-enabled platform. We're looking for a Senior Technical Product Manager to join our team and help us continue to lead the industry in providing the best selling applications to our customers.Job SummaryWe're seeking a highly...
-
Customer Service Representative
4 weeks ago
Deerfield Beach, Florida, United States CDA Enterprises Unlimited LLC Full timeJob OverviewCDA Enterprises Unlimited LLC is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for speaking with patients over the phone, completing medical-based triage, and providing exceptional customer service.Key Responsibilities:Respond to patient...
-
Customer Service Representative
4 weeks ago
West Palm Beach, Florida, United States RER Restaurant Enterprise LLC Full timeJob OverviewAs a key member of our team at RER Restaurant Enterprise LLC, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our Chick-fil-A Royal Palm Beach location.This role requires a strong work ethic, reliability, and a positive attitude. You will be responsible for providing REMARKable service and...