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Night Security Supervisor

2 months ago

Lexington, Kentucky, United States Red Mile Inc Full time
Job Overview

At Red Mile Inc, our team members are dedicated to delivering exceptional experiences for both our guests and colleagues. We take pride in being part of an organization committed to providing world-class entertainment.

Position Summary:

The Security Department's primary mission is to maintain the safety and security of guests and staff, protect assets, and oversee the property. Security personnel are responsible for various duties throughout the Red Mile premises, including all levels and areas within the facility, as well as the surrounding grounds as required. It is important to note that Red Mile Security personnel do not engage in law enforcement activities or use force to fulfill their responsibilities.

Qualifications:

Essential:

  • Minimum of two (2) years of prior experience in security or a related field.
  • Strong verbal and written communication skills.

Desirable:

  • One (1) year of supervisory experience in security.
  • Associate's Degree or equivalent educational experience.
  • Experience in law enforcement.

Key Responsibilities:

  • Assess personnel needs, plan and oversee on-the-job training, and continuously evaluate staff for alertness, appearance, and performance.
  • Respond to all assistance requests and emergencies on the premises, reporting concerns to the Security Director and informing department heads as necessary.
  • Investigate guest and employee complaints, coordinating with Surveillance on matters captured by video.
  • Prepare and submit both written and verbal reports.
  • Engage with emergency services and external resources as needed to manage incidents.
  • Ensure that Red Mile equipment and assets are operational, reporting any repair needs to the Security Director.
  • Provide coaching, counseling, and disciplinary actions within established guidelines.
  • Possess the ability to obtain and maintain a Kentucky Horse Racing Commission license.

Minimum Qualifications:

  • Strong interpersonal skills and a commitment to fostering a team environment.
  • Proficient in English; bilingual in Spanish is advantageous.
  • Willingness to deliver friendly, courteous, and prompt customer service.
  • Able to collaborate effectively with team members.

Physical Requirements:

The role may require occasional lifting or moving of up to 40 lbs. Employees must be able to sit for extended periods, as well as stand, walk, and perform various physical tasks. The position involves exposure to varying temperatures as employees may transition between indoor and outdoor environments throughout different seasons.