Customer Service Parcel Logistics Specialist

7 days ago


Marco Island, Florida, United States FedEx Office Full time
Job Description

We are seeking a highly skilled Customer Service Parcel Logistics Specialist to join our team at FedEx Office. This role will be responsible for coordinating the inbound/outbound package activities of our in-center parcel management operation.

The ideal candidate will have strong organizational and planning skills, with the ability to work effectively in a fast-paced environment. They will also possess excellent communication and problem-solving skills, with a focus on providing exceptional customer service.

  • Main Responsibilities:
  • Coordinate all shipping related services and activities, including maintaining logs of incoming and outgoing parcels and preparing parcels for pickup by delivery drivers.
  • Utilize proprietary software and equipment to execute necessary job functions and maintain accurate records.
  • Provide customer service, including anticipating customer needs and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless operations and meet business objectives.


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