Parcel Coordinator Specialist

5 days ago


Marco Island, Florida, United States FedEx Office Full time

Responsibilities:

  • Coordinate shipping related services and activities
  • Maintain log of all incoming and outgoing parcels
  • Prepare parcels for pickup by delivery drivers and sort incoming parcels
  • Utilize proprietary software and equipment to execute necessary job functions
  • Provide customer service, including anticipating customer needs and problem-solving
  • Assemble parcels and prepare goods for shipping
  • Use sound judgment to resolve customer service issues or refunds
  • Employ investigative research for mis-labeled packages
  • Troubleshoot routine equipment problems
  • May provide leadership on assigned shifts and direct work of other team members


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