Customer Service Representative

1 month ago


Cincinnati, Ohio, United States TruPartner Credit Union Full time
About the Role

TruPartner Credit Union is seeking a skilled Customer Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for conducting day-to-day transactions, answering questions, and proactively helping members choose the best solutions for their financial situation. You will also be responsible for balancing daily transactions, attending meetings, and collaborating with other departments as needed.

Responsibilities
  • Provide exceptional customer service to our members
  • Conduct day-to-day transactions, including deposits, withdrawals, and transfers
  • Answer questions and provide information to members
  • Proactively help members choose the best solutions for their financial situation
  • Balance daily transactions and maintain accurate records
  • Attend meetings and collaborate with other departments as needed

Requirements
  • Previous customer service or related experience
  • Basic understanding of computers and technology
  • Strong communication skills
  • Prior cash handling experience is a plus

About Us

TruPartner Credit Union is a top-industry company that offers a team-oriented and collaborative environment for everyone to succeed. We provide great benefits and perks, including health, dental, vision, and prescription coverage. Life and disability insurance and some health insurance plans are at no cost to employees. We also offer immediate enrollment in our 401(k) plan, free parking, and an onsite gym available 24/7. We help you pay for school with tuition and student loan assistance. If this sounds like the right opportunity for you, apply today.

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