Agile Operations Strategist

3 days ago

Charlotte, North Carolina, United States Lowe's Companies Full time

About the Role

The primary purpose of this position is to drive the transformation at an enterprise level from a 'Project to Product' model, enabling the organization to learn, adopt, and mature on Agile, DevOps, and Product practices through coaching. This role is responsible for managing a Center of Excellence for Agile, DevOps, and Product practices.

Key Responsibilities

  • Designs and delivers Agile/DevOps/Product coaching offerings to stakeholders and teams, fosters Agile/DevOps/Product Communities of Practice (CoPs), and extends Lean-Agile/Product practices to other areas of the company.
  • Conducts or sources training for executives, managers, and leaders, development teams, and specialty roles such as Product Owner, Product Manager, Scrum Master, etc.
  • Develops the agile implementation plan, manages the transformation backlog, and establishes metrics.
  • Implements Lean-Agile initiatives, promotes continuing Lean-Agile education, and presents internal case studies.
  • Engages with external communities to stay updated on new trends in Agile and Product.
  • Defines and implements Scrum Master as a Service model to drive effective, efficient, and consistent SM services across Lowe's Tech.
  • Establishes and ensures strong relationships with key cross-functional partners are maintained over time and through challenging initiatives and organizational changes.
  • Provides leadership and direction to ensure start/continue/stop coaching offerings depending on the state of the transformation journey.
  • Collaborates and supports Lowe's Tech LUTI team to drive alignment and consistency across the offerings.
  • Ensures the team is continuously looking for ways to improve processes and best practices; provides strategic guidance when developing and rolling out new practices; drives a culture of relentless improvement throughout the team.
  • Hires, trains, and develops talent for growth opportunities; monitors team/individual's morale and engagement to maintain highly effective and collaborative environments; drives the talent strategy and best practices across the team.
  • Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change.
  • Responsible for departmental budget forecasting and allocation decisions.

Requirements

  • Bachelor's Degree in Business Administration, Computer Science, MIS, or related field (or equivalent work experience in a related field).
  • 10 years of IT or related business experience.
  • Experience working in an Agile development environment.
  • 5 years of leadership experience with direct report responsibility.
  • First-level Scrum Master Certification (CSM) or Agile Certified Practitioner (ACP) or PSM Certification(s).
  • 3 years of experience managing operational and/or project financial budgets.
  • Experience working with distributed US and Global teams.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit www.lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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