Agile Coach

3 weeks ago


Charlotte, North Carolina, United States CrossCountry Mortgage, LLC Full time
Job Title: Scrum Master

About the Role:

CrossCountry Mortgage, LLC is seeking a highly skilled Scrum Master to join our team. As a Scrum Master, you will play a critical role in leading our agile teams towards delivering high-quality outcomes to our customers.

Key Responsibilities:

  • Lead agile software projects from conception to release, ensuring timely delivery and quality standards are met.
  • Collaborate with engineers, product managers, and stakeholders to understand project objectives and expected outcomes.
  • Facilitate agile team events, such as stand-ups, backlog refinement, sprint planning, sprint reviews, and retrospectives.
  • Remove team impediments, track and maintain agile metrics in information radiators, and coach team members on utilizing agile principles and frameworks.
  • Promote collaboration, transparency, and effective communication with stakeholders.
  • Help build a productive environment where team members are driven, accountable, and continuously improve.

Requirements:

  • 3+ years' experience as a Scrum Master.
  • CSM or PMI-ACP certification highly preferred.
  • Advanced understanding of agile principles and frameworks.
  • Experience implementing agile practices and leading web-based software projects.
  • Ability to work with teams to gather unrefined business requirements and formulate solutions.
  • Ability to break down complex concepts into iterative deliverables.
  • B.S. Degree in Information Systems or related field, or 5+ years of relevant experience in lieu of degree.

About Us:

CrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender, with over 7,000 employees operating across 700 branches and servicing loans nationwide. We offer a competitive compensation plan, robust benefits package, and a culture that empowers employee growth and success.

Why Join Us:

At CrossCountry Mortgage, LLC, we value diversity, inclusion, and equal employment opportunity. We strive to create a culture where every employee can thrive and contribute to our mission of delivering exceptional customer experiences.


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