Current jobs related to Client Support Team Leader - Norfolk, Virginia - ADP

  • Client Support Specialist

    4 days ago

    Norfolk, Virginia, United States ADP Full time

    About the Role:We are seeking a highly skilled Client Support Specialist to join our team at ADP. As a Client Support Specialist, you will be the front-line for solving clients' challenges, including issue resolution, answering questions, and providing training on ADP technology.Responsibilities:Trusted Advisor and Problem Solver: Work independently or as...

  • Client Support Specialist

    4 weeks ago

    Norfolk, Virginia, United States ADP Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Specialist to join our team at ADP. As a Client Support Specialist, you will be the front-line for solving clients' challenges, including issue resolution, answering questions, and providing solutions.Key ResponsibilitiesBe a Trusted Advisor and Problem Solver: Work independently or...

  • Client Support Specialist

    2 months ago

    Norfolk, Virginia, United States Tribles Inc Full time

    Job Title: Client Support SpecialistTribles Inc. is a leading wholesale distributor in the HVAC sector, providing a wide range of equipment, appliances, and related products. We are currently seeking a committed full-time Client Support Specialist to enhance our team. The ideal candidate will be dependable, detail-oriented, and self-driven, possessing...

  • Manufacturing Team Leader

    2 months ago

    Norfolk, Virginia, United States Shipyard Staffing LLC Full time

    Position Overview:Shipyard Staffing LLC is seeking experienced Manufacturing Team Leaders to join our dynamic team.Key Qualifications:Must possess a fully adjudicated Secret clearance.Must be a US Citizen.Role Responsibilities:Oversee the coordination, briefing, and time management of a diverse group of personnel involved in the movement of substantial...

  • Neighborhood Code Team Leader

    3 weeks ago

    Norfolk, Virginia, United States City of Norfolk, VA Full time

    Job Title: Neighborhood Code Team LeaderAre you a motivated and detail-oriented individual with a passion for code compliance and community development? We are seeking a skilled Neighborhood Code Team Leader to join our team at the City of Norfolk, VA.About the Role:The Neighborhood Code Team Leader will be responsible for managing a team of code enforcement...

  • Client Accounts Team Lead

    1 month ago

    Norfolk, Virginia, United States 3m Full time

    About JLLWe are a professional services and investment management firm specialising in real estate. Our mission is to help organisations around the world achieve their ambitions by owning, occupying and investing in real estate.Job SummaryWe are seeking a Client Accounts Team Lead to join our Client Accounts division in Norwich. As a key member of our team,...

  • Next Generation Client Support Specialist

    3 weeks ago

    Norfolk, Virginia, United States ADP Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Specialist to join our team at ADP. As a Client Support Specialist, you will be the primary point of contact for our clients, providing exceptional support and guidance to help them achieve their goals.Key ResponsibilitiesProvide timely and effective support to clients via phone,...

  • Hospital Client Support Specialist

    2 months ago

    Norfolk, Virginia, United States Banfield Full time

    About the RoleThe Client Service Coordinator ('CSC') plays a pivotal role in driving the flow of clients and pets through the hospital, ensuring seamless communication with associates and clients. This position is crucial in maximizing the productivity of the veterinary medical team, thereby enhancing the overall client experience.Key ResponsibilitiesClient...

  • RN - OR Specialty Team Leader

    4 weeks ago

    Norfolk, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe RN - OR Specialty Team Leader is a key member of the pediatric OR team, responsible for providing high-quality patient care and leading the team to achieve exceptional patient outcomes.Key ResponsibilitiesProvide individualized nursing care to patients in the OR, ensuring their physical and emotional needs are met.Lead the OR team to achieve...

  • Client Onboarding Specialist

    3 days ago

    Norfolk, Virginia, United States ADP Full time

    About the Role:We are seeking a highly skilled Client Onboarding Specialist to join our team at ADP. As a Client Onboarding Specialist, you will be responsible for providing exceptional onboarding experiences for our clients, helping them develop the skills and confidence to use our products with ease.Key Responsibilities:Onboard clients and create...

  • Executive Leader

    3 days ago

    Norfolk, Virginia, United States Ferretti Search Full time

    Job Title: Executive LeaderLocation: Compensation: Base Salary, plus Bonus up to 50%, and Equity Options Position SummaryWe are seeking an experienced Executive Leader to drive day-to-day operations and drive profitability for a residential services business. As the site-based Executive Leader, you will play a critical role in advancing operational...

  • Salon Leader

    4 weeks ago

    Norfolk, Virginia, United States Hair Cuttery Full time

    Unlock Your Potential as a Salon LeaderAs a Salon Leader at Hair Cuttery, you will have the opportunity to inspire and motivate a team of Salon Professionals to achieve their personal and team goals. You will drive the financial results of your salon and positively impact your team members by helping them grow their earnings.Key Responsibilities:Lead,...

  • RN - OR Specialty Team Leader

    4 weeks ago

    Norfolk, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe RN - OR Specialty Team Leader is a key member of our team at Children's Hospital Of The King's Daughters, responsible for planning, providing, and monitoring individualized nursing care in response to specific patient needs within a defined scope of practice. This role requires a strong understanding of pediatric care and the ability to...

  • Team Leader

    1 month ago

    Norfolk, Virginia, United States Panera Bread Full time

    Be a Part of a Dynamic Team at Panera BreadAt Panera Bread, we're passionate about serving up more than just great food - we're dedicated to creating a welcoming and inclusive environment for our customers and team members alike. As a Team Manager, you'll play a key role in driving our bakery-cafe's success by developing our people, managing team...

  • RN - OR Specialty Team Leader

    3 days ago

    Norfolk, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe RN – OR Specialty Team Leader is responsible for planning, providing, and monitoring individualized nursing care in response to specific patient needs within a defined scope of practice. This role serves as a resource for staff regarding specific skills demonstration, promotion of knowledge, teamwork, and professionalism.Key...

  • RN - OR Specialty Team Leader

    3 weeks ago

    Norfolk, Virginia, United States Children's Hospital Of The King's Daughters Full time

    Job SummaryThe RN - OR Specialty Team Leader is responsible for planning, providing, and monitoring individualized nursing care in response to specific patient needs within a defined scope of practice. This role serves as a resource for staff regarding specific skills demonstration, promotion of knowledge, teamwork, and professionalism.Key...

  • Salon Leader

    4 weeks ago

    Norfolk, Virginia, United States Hair Cuttery Full time

    Unlock Your Potential as a Salon LeaderAs a Salon Leader at Hair Cuttery, you will have the opportunity to inspire and motivate a team of Salon Professionals to achieve their personal and team goals. You will drive the financial results of your salon and positively impact your team members by helping them grow their earnings.Key Responsibilities:Lead,...

  • Dialysis Technician

    7 days ago

    Norfolk, Virginia, United States Healthcare Support Full time

    Job Title: Dialysis TechnicianJob Type: ContractLocation: Norfolk, VirginiaJob Description:We are seeking a skilled Dialysis Technician to join our team at Healthcare Support. As a Dialysis Technician, you will be responsible for providing high-quality patient care and supporting the healthcare team in a dynamic and fast-paced...

  • Machinist Leader

    2 weeks ago

    Norfolk, Virginia, United States Ameri-Force Full time

    Job SummaryWe are seeking an experienced Machinist Leader to join our team at Ameri-Force. As a key member of our skilled trades team, you will be responsible for leading and managing a team of machinists, ensuring the highest level of quality and productivity in our manufacturing processes.Key ResponsibilitiesLead and manage a team of machinists to achieve...

  • Veterinarian Leader

    3 weeks ago

    Norfolk, Virginia, United States Alliance Animal Health Full time

    Join Our Team as a Veterinarian OwnerWe are excited to announce the opening of our brand-new Priority Pet Urgent Care clinic in Norfolk, VA. As a Veterinarian Owner, you will be part of a dynamic team dedicated to providing exceptional care to pets and their owners.Our mission is to deliver easy-to-access quality care with a promise to our clients that their...

Client Support Team Leader

2 months ago

Norfolk, Virginia, United States ADP Full time
Position Overview:
ADP is seeking a Client Support Team Leader for our Chat Payroll Services division.
Are you prepared to advance your career and guide a team within a well-established, reputable global organization?
Do you possess empathy towards client requirements, the individuals you supervise, and internal collaborators to foster success?
Are you in search of a welcoming atmosphere that promotes collaboration and a sense of belonging?
If your answer is yes, this could be the right opportunity for you. Continue reading to evaluate for yourself.

In this position, you will oversee a team that acts as ADP's first line of defense in addressing client challenges - encompassing issue resolution, responding to inquiries, assisting clients, training their users on ADP technology, and more.

Your team is entrusted with upholding ADP's service reputation and ensuring client satisfaction.

Each day, you will utilize your project management and leadership skills to help shape the direction of your team's daily tasks, mentor and develop your team members, cultivate a productive and enjoyable work environment, and manage and resolve client escalations.

To excel in this role, you must be comfortable operating in a metrics-driven call center setting as part of a structured day.

You have a natural ability to connect with clients and your team, fostering rapport, building trust, and demonstrating professionalism.

Consequently, your client satisfaction metrics will be a source of pride. You should be able to thrive in a fast-paced environment. We also believe in having fun. Here, you can build a career and forge lasting friendships in a company that prioritizes inclusion.
About ADP:

We are a global leader in human resources technology, providing cutting-edge AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.

We believe our workforce is key to fostering an inclusive, approachable culture that welcomes ideas, encourages innovation, and values belonging.

Key Responsibilities:
Here’s what you can anticipate on a typical day:
Lead Effectively:

You will provide overall guidance, prioritize essential issues, and support your team to ensure that tasks are completed accurately and with quality according to scheduled deadlines, priorities, and overall objectives.

Mentor and Develop: You will inspire team members while offering continuous feedback on performance and coaching. You will assist in advancing your team members' careers and coordinate any additional training as required with leadership support.
Represent ADP: You will act as the first point of contact for client-escalated issues. You will devise an action plan and oversee resolution efforts for payroll processing.
Adapt and Thrive:

You excel in a structured environment where you set priorities, organize your day, multitask, shift focus, and provide timely follow-up.

Qualifications:
Required:
- Minimum of five years of client service experience
- Minimum of three years of leadership experience
- A college degree is beneficial but not mandatory. What matters most is having the skills to perform the job effectively.
Other Acceptable Experiences:
- Relevant experience as noted above, OR
- Military experience. We recognize and value the unique skills and experiences Veterans bring to the organization.
Preferred Qualifications:
- Certifications such as Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)
Why You’ll Enjoy Working Here:
- Be yourself in a culture that values equity, inclusion, and belonging.
- Advance your career in a dynamic, fast-paced environment with ample opportunities for growth.
- Engage in continuous learning through ongoing training, development, and mentorship opportunities.
- Prioritize your health. Comprehensive benefits commence on Day 1.
- Focus on your mental health and well-being.

Join a company dedicated to making a positive impact in the communities where we operate.