Customer Service Representative

2 weeks ago


Vail, Colorado, United States Alpine Banks of Colorado Full time

**Job Summary**

Alpine Banks of Colorado is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues, and promoting our banking products and services.

**Key Responsibilities**

  • Provide exceptional customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Promote our banking products and services to customers, identifying opportunities to cross-sell and upsell.
  • Work effectively in a team-oriented environment, collaborating with colleagues to achieve customer satisfaction and sales goals.
  • Maintain accurate records of customer interactions, transactions, and sales activity.
  • Stay up-to-date on banking products and services, including features, benefits, and regulatory requirements.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience in a banking or financial services environment preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic mathematical and cash handling skills, with the ability to accurately handle cash and process transactions.
  • Proficiency in Microsoft Office products, including Outlook and Word.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

**Working Conditions**

This is a full-time position, working in a fast-paced banking environment. The successful candidate will be required to work a variety of shifts, including evenings and weekends, as needed.

**What We Offer**

Alpine Banks of Colorado offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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