Customer Service Development Specialist

7 days ago


Allentown, Pennsylvania, United States Univest Financial Corporation Full time

About the Role

We're seeking a highly skilled Sales & Service Representative to join our team at Hamilton Crossings. As a key member of our Financial Center, you'll be responsible for developing personal banking relationships and guiding customers towards suitable products.

This role involves:

  • Providing personalized customer service and building trust
  • Managing transactions efficiently and accurately
  • Maintaining up-to-date knowledge of Univest Products and Services
  • Identifying customer needs and promoting relevant products
  • Engaging in outbound calling to customers
  • Leveraging promotions to drive sales growth
  • Participating in ongoing training and development programs

Key Qualifications

  • High school diploma or equivalent
  • Strong organizational and time management skills
  • Proven sales experience in Retail Sales or Telemarketing
  • Excellent written and verbal communication skills
  • Proficient in MS Office Suite

The estimated annual salary for this position is around $55,000-$75,000 based on the title, job requirements, and location.



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