Senior Technical Field Specialist

2 days ago


Elizabeth, New Jersey, United States SST Direct Full time
Job Title: Field Service Engineer or Field Service Technician

Seeking a highly skilled Field Service Engineer or Field Service Technician to join our team at SST Direct, a leading provider of innovative laser technology solutions to various industries. This is a direct hire opportunity with a competitive salary and comprehensive benefits package.

Job Summary:

We are looking for a talented individual with strong electrical and computer systems experience to support our customers in North America. The successful candidate will be responsible for installing, maintaining, troubleshooting, and repairing company equipment with high quality. Additionally, they will complete basic retrofits, software installations, and customer training, as well as maintain accurate records and work independently to resolve technical problems.

Responsibilities:
  • Support customers in North America as part of the technical service group
  • Install, maintain, troubleshoot, and repair company equipment with high quality
  • Complete basic retrofits, software installations, and customer training
  • Complete paperwork on time with high quality
  • Work independently to resolve technical problems and maintain good relationships with customers
Requirements:
  • Two-year technical degree in engineering or related field preferred, or combination of training and work experience
  • Strong electrical and computer systems experience and high level of diagnostic skills
  • Previous experience with robotics, lasers, automation systems, or mechatronics required
  • Microsoft Office skills, including Word, Outlook, Excel, and PowerPoint
  • Valid driver's license and ability to obtain US passport and rent automobiles
What We Offer:
  • Competitive salary and comprehensive benefits package
  • 100% travel within North America to support customers
  • Occasional overnights as needed
  • Generous relocation package for suitable candidates

If you are a motivated and experienced Field Service Engineer or Field Service Technician looking for a new challenge, please submit your resume for immediate consideration. We look forward to hearing from you



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