Customer Service Representative

2 days ago


Woodstock, Georgia, United States Pestban Full time
Job Description:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pestban. As a key member of our service delivery team, you will be responsible for providing exceptional service to our customers over the phone, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Manage a high volume of customer communications through incoming calls, emails, and online interactions.
  • Answer customer inquiries, resolve service problems, and provide solutions to ensure satisfactory resolution.
  • Use software systems to research, route, and process calls successfully.
  • Organize and schedule service appointments, set up, adjust, and terminate services as needed.
  • Communicate with field services personnel, managers, and other department team members daily.
Requirements:
  • Excellent phone interaction skills and active listening.
  • Exceptional organizational skills, superb accuracy, and attention to detail.
  • Outstanding verbal and written communication and interpersonal skills.
  • Ability to collaborate with other departments to ensure customer satisfaction.
  • Proficient with Microsoft Office Word, Outlook, and Excel.
What We Offer:
  • Competitive hourly compensation ($16-$18/hour).
  • 401(k) Savings Plans.
  • Life insurance and short-term disability (100% company paid).
  • Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options.
  • Paid time off.
  • A peer-to-peer employee recognition program.
About Us:

Pestban is a global pest control organization committed to providing industry-leading, sustainable integrated pest management solutions. We value communication, teamwork, dependability, innovation, growth, technology, and integrity.

We are an equal opportunity employer and welcome applications from diverse candidates. Our hiring process includes a short phone interview, in-person interview, and background check.



  • Woodstock, Georgia, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service...


  • Woodstock, Georgia, United States American Leak Detection of Greater Atlanta Full time

    {"title": "Customer Service Representative", "content": "About the RoleAt American Leak Detection of Greater Atlanta, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our residential, commercial, and municipal...


  • Woodstock, Georgia, United States Renasant Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Renasant Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service ExecutionDevelop and maintain...


  • Woodstock, Georgia, United States Steve Cannon - State Farm Agent Full time

    Company Overview: Steve Cannon - State Farm Agent is a dynamic and forward-thinking player in the insurance industry, seeking energetic and customer-focused individuals to join our team as a key member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a...


  • Woodstock, Georgia, United States American Leak Detection of Greater Atlanta Full time

    Job DescriptionThe Customer Service Representative at American Leak Detection of Greater Atlanta is responsible for delivering exceptional customer experiences, scheduling appointments, and coordinating with our team of technicians to ensure seamless service delivery. This role plays a critical part in serving our residential, commercial, and municipal...


  • Woodstock, Georgia, United States The David Cochran Agency dba Mosaic Insurance Full time

    Job DescriptionWe are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team at The David Cochran Agency dba Mosaic Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Develop and...


  • Woodstock, Georgia, United States Kirk Buchholz - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and...


  • Woodstock, Georgia, United States Pestban Full time

    About the RoleWe are seeking a highly skilled and customer-focused Pest Control Service Associate to join our team at Pestban. As a key member of our service delivery team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Manage a...


  • Woodstock, Georgia, United States Alpine Bakery & Pizzeria Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Alpine Bakery & Pizzeria. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and welcoming environment.Key ResponsibilitiesProvide...


  • Woodstock, Georgia, United States Gettel Automotive Group Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Receptionist at Gettel Automotive Group. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service.Key Responsibilities:Greet and welcome customers in a friendly and professional...


  • Woodstock, Georgia, United States Rootstock Full time

    We are seeking a dynamic and enthusiastic team member to join our team at Rootstock, a friendly and family-owned restaurant in a lively downtown area. As a key member of our team, you will be responsible for providing exceptional customer service and supporting our fast-paced service areas.Responsibilities:Perform light lifting and maneuvering of equipment...


  • Woodstock, Georgia, United States Matadoor Restaurant Group, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at Matadoor Restaurant Group, LLC. As a Team Member, you will be responsible for delivering exceptional guest experiences and contributing to the overall success of our restaurant.Key ResponsibilitiesGuest ServiceDeliver prompt and courteous service to guests,...


  • Woodstock, Georgia, United States D.W. CAMPBELL, INC. Full time

    Job OverviewAs a Part-Time Automotive Service Advisor at D.W. CAMPBELL, INC., you will serve as the key point of contact between our valued customers and skilled automotive technicians.Your role will involve welcoming customers, understanding their vehicle service requirements, providing detailed cost estimates, and arranging service appointments.Throughout...


  • Woodstock, Georgia, United States American Leak Detection Full time

    About the Role: We're seeking a highly skilled Customer Service Representative to join our team at American Leak Detection of Atlanta. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our residential, commercial, and municipal customers throughout the Atlanta area.Key Responsibilities:Answering customer...


  • Woodstock, Georgia, United States CEMEX S.A.B. de C.V. Full time

    Job OverviewThe Customer Service Team Leader is responsible for overseeing the operations of the customer service department, reporting directly to the Customer Service Manager. This role requires a deep understanding of the service sector and the ability to manage order processing efficiently.Key Responsibilities:Lead and mentor customer service...


  • Woodstock, Georgia, United States BurgerBusters Inc. Full time

    About BurgerBusters Inc.BurgerBusters Inc. is a fast-food restaurant chain that values customer satisfaction and team collaboration. As a Team Member, you will be part of a dynamic team that strives to provide excellent service and quality food to our customers.Key Responsibilities:Customer Interaction: Greet customers in a friendly and welcoming manner,...


  • Woodstock, Georgia, United States Darwill, Inc. Full time

    Job OverviewPosition Summary:Darwill, Inc. is a prominent provider of comprehensive marketing and communication solutions tailored for the automotive sector. We collaborate with numerous automotive dealerships nationwide, addressing intricate marketing and outreach requirements. Our partnership with original equipment manufacturers (OEMs) ensures that all...


  • Woodstock, Georgia, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Northwestern Memorial Healthcare. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients and company representatives, while also performing various business office duties.Key ResponsibilitiesCustomer...


  • Woodstock, Georgia, United States Bruce Gaston - State Farm Agency Full time

    Position OverviewBruce Gaston - State Farm Agency is seeking a dedicated Bilingual (Spanish/English) Office Representative to join our dynamic team. This role is ideal for individuals who possess the right attitude and skill set, as prior insurance experience is not a prerequisite. Candidates must be fluent in both Spanish and English and should be prepared...


  • Woodstock, Georgia, United States Bruce Gaston - State Farm Agency Full time

    Position OverviewBruce Gaston - State Farm Agency is seeking a dedicated Bilingual (Spanish/English) Office Representative to join our team. While prior experience in the insurance sector is not mandatory, we are eager to train the right candidate who possesses the ideal personality and skill set. Candidates must be fluent in both Spanish and English and be...