Desktop Systems Specialist
2 weeks ago
UF Health is seeking a skilled Desktop Systems Analyst to provide technical support for Information Services users in a geographically dispersed environment. The ideal candidate will have a strong background in desktop hardware, software, and peripherals, as well as excellent communication and problem-solving skills.
Key Responsibilities
Provide technical support for desktop computer hardware and software, network printers, and related peripherals
Participate in after-hour on-call responsibilities and mentor new technicians
Maintain support documentation and effectively utilize time management skills to prioritize tasks
Support the use of information technology through regular and routine communication, reporting, problem-solving, feedback, and individual and group user-training sessions
Requirements
Minimum 2-3 years of technical desktop systems support experience or equivalent
College graduate with an AA or AS degree in Computer Science or a related field
Advanced knowledge of desktop hardware, software, and peripherals in a networked environment
Familiarity with healthcare information systems is preferred
Industry-standard technical certifications (A+, MCP, etc.) are required and may substitute for experience
Working Conditions
Employees in this position will operate vehicles for an assigned business purpose as a non-frequent driver
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