Desktop Systems Specialist

2 weeks ago


Gainesville, Florida, United States UF Health Full time
Job Summary

UF Health is seeking a skilled Desktop Systems Analyst to provide technical support for Information Services users in a geographically dispersed environment. The ideal candidate will have a strong background in desktop hardware, software, and peripherals, as well as excellent communication and problem-solving skills.

Key Responsibilities

Provide technical support for desktop computer hardware and software, network printers, and related peripherals
Participate in after-hour on-call responsibilities and mentor new technicians
Maintain support documentation and effectively utilize time management skills to prioritize tasks
Support the use of information technology through regular and routine communication, reporting, problem-solving, feedback, and individual and group user-training sessions

Requirements

Minimum 2-3 years of technical desktop systems support experience or equivalent
College graduate with an AA or AS degree in Computer Science or a related field
Advanced knowledge of desktop hardware, software, and peripherals in a networked environment
Familiarity with healthcare information systems is preferred
Industry-standard technical certifications (A+, MCP, etc.) are required and may substitute for experience

Working Conditions

Employees in this position will operate vehicles for an assigned business purpose as a non-frequent driver

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