Senior Systems Analyst

3 weeks ago


Gainesville, Florida, United States Cynet Systems Full time
Job Description:
At Cynet Systems, we are seeking a skilled Desktop Support Specialist to provide onsite desktop support for customers located within assigned locations. The ideal candidate will troubleshoot end-user workstation and peripheral problems, diagnose and resolve issues remotely and in person, and ensure that end-user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.

Key Responsibilities:
Troubleshoot and resolve end-user workstation and peripheral problems
Diagnose and resolve technical issues remotely and in person
Ensure end-user applications and equipment are in compliance with policies and procedures
Install and support network devices providing business-critical service
Perform end-user data back-up and recovery
Process surplus equipment according to established procedures
Coordinate with vendor support contacts to resolve technical problems
Provide special project support including setup and breakdown of computer equipment and peripherals

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