Telecommunications Site Technician
3 weeks ago
Job Summary:
ViaPath is seeking a highly skilled Telecom Site Technician to join our Field Services team. As a key member of our team, you will be responsible for providing remedial repair, preventive maintenance, and system reliability services to our clients. This is a unique opportunity to work with a leading provider of correctional technology, education solutions, and payment services.
Responsibilities:
- Provide technical support and maintenance services to our clients, ensuring the reliability and efficiency of our systems.
- Work independently, with minimal supervision, to troubleshoot and resolve technical issues.
- Collaborate with our Field Service Manager to prioritize tasks and ensure timely completion of projects.
- Develop and maintain strong relationships with our clients, providing exceptional customer service and support.
- Stay up-to-date with the latest technology and industry trends, applying this knowledge to improve our services and processes.
Requirements:
- High school diploma or equivalent required; advanced degree a plus.
- Minimum of 1 year of related IT/admin experience, with a strong background in technical support and maintenance.
- Proficient in Windows XP/Windows OS, Microsoft Office Software, and ability to learn other software programs as required.
- Strong communication and problem-solving skills, with the ability to work well in a team environment.
- Ability to lift and move heavy equipment, with a willingness to work in a fast-paced environment with competing deadlines and priorities.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading provider of correctional technology, education solutions, and payment services.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
About ViaPath:
ViaPath is a leading provider of correctional technology, education solutions, and payment services. We are committed to delivering innovative solutions that improve the lives of our clients and their communities. Our team is passionate about making a positive impact, and we are seeking like-minded individuals to join our team.
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