Clinical Front Desk Representative

2 weeks ago


Lincoln, Nebraska, United States Catholic Health Initiatives Full time

Welcome to Catholic Health Initiatives, where we're dedicated to providing exceptional care to our patients and their families. We're seeking a highly motivated and organized individual to fill the role of Clinical Front Desk Representative. This position is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding customer service.

**Job Description:**

In this role, you'll be responsible for managing the front desk operations, ensuring seamless patient flow, and maintaining accurate records. Your primary focus will be on patient check-in, appointment scheduling, and collecting necessary information for billing purposes.

**Key Responsibilities:**

• Manage patient check-in, ensuring all necessary paperwork is completed efficiently.

• Schedule appointments according to office guidelines, taking into account patient preferences and availability.

• Collect accurate patient and insurance information, including copays and deductible amounts.

• Maintain accurate records, both paper-based and electronic, to ensure compliance with regulatory requirements.

• Collaborate with the clinical team to ensure effective communication and coordination of patient care.

• Develop and maintain strong relationships with patients, colleagues, and external partners.

**Requirements:**

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Knowledge of clinic procedures and regulatory requirements.

**Pay Range:** $15.49 - $21.30 /hour



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