Clinical Front Desk Representative
2 weeks ago
Welcome to Catholic Health Initiatives, where we're dedicated to providing exceptional care to our patients and their families. We're seeking a highly motivated and organized individual to fill the role of Clinical Front Desk Representative. This position is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding customer service.
**Job Description:**
In this role, you'll be responsible for managing the front desk operations, ensuring seamless patient flow, and maintaining accurate records. Your primary focus will be on patient check-in, appointment scheduling, and collecting necessary information for billing purposes.
**Key Responsibilities:**
• Manage patient check-in, ensuring all necessary paperwork is completed efficiently.
• Schedule appointments according to office guidelines, taking into account patient preferences and availability.
• Collect accurate patient and insurance information, including copays and deductible amounts.
• Maintain accurate records, both paper-based and electronic, to ensure compliance with regulatory requirements.
• Collaborate with the clinical team to ensure effective communication and coordination of patient care.
• Develop and maintain strong relationships with patients, colleagues, and external partners.
**Requirements:**
To succeed in this role, you'll need:
- A high school diploma or equivalent.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Knowledge of clinic procedures and regulatory requirements.
**Pay Range:** $15.49 - $21.30 /hour
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