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Field Service Technician
1 month ago
At Canon Solutions America, Inc., we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering exceptional service and support to our customers by performing routine maintenance on Canon-supported products.
About the Role:
- You will report product failure trends and serviceability issues with supported documentation, ensuring accurate information and record keeping.
- You will meet customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- You will properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- You will showcase strong customer communication and satisfaction skills.
- You will maintain the performance of assigned machines and facilitate performance at a level that helps achieve the branch/district's overall metric targets.
About You:
We are looking for a candidate who possesses a basic understanding of internet environments and has the ability to successfully complete the PDIF (Printing and Digital Imaging Foundations) new-hire class. Additionally, you must have a valid driver's license and an acceptable driving record, as well as the ability to lift 50 pounds and be active more than 50 percent of the time.
Salary and Benefits:
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. We offer a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
Why Work for Us:
At Canon Solutions America, Inc., we empower companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. Our company overview highlights our dedication to promoting professional innovation, sustainability, efficiency, and cost regulation through comprehensive digital and traditional printing and document management solutions.
