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Lead Kitchen Supervisor

2 months ago

Nashville, Tennessee, United States Chick-fil-A Charlotte Pike - Nashville Full time

Shift Lead / Kitchen Operations at Chick-fil-A Charlotte Pike

As a Shift Lead / Kitchen Operations, you will be instrumental in driving the success of our culinary operations. This leadership role offers opportunities for personal and professional growth within our esteemed organization.

  • Collaborate with the Director of Back of House (BOH) and Financial Management to uphold excellence in BOH Operations and Financial Oversight.
  • Contribute to Financial Stewardship by managing Food Costs, Labor Costs, and Repairs & Maintenance.
  • Engage in Yearly and Quarterly Planning initiatives.
  • Supervise Back of House Staffing and Operations.
  • Lead and nurture the Back of House Team.
  • Ensure adherence to Vision and Service Model standards.

Core Responsibilities:

  • Foster a culture of growth, hospitality, and excellence among team members and leaders.
  • Maintain alignment with the Operator and the Director of Back of House and Financial Management.
  • Establish systems that promote innovation and high-performance teams.
  • Support scheduling and shift adjustments, ensuring adequate coverage.
  • Enforce discipline as necessary, upholding Chick-fil-A standards.
  • Drive sales growth while encouraging creativity and innovation.
  • Adhere to Chick-fil-A procedures and standards.

Essential Skills:

  • Strategic thinker with a goal-oriented mindset, proficient in technology.
  • Effective communicator and adept problem solver.
  • Detail-oriented with keen observational skills.
  • Professional experience in marketing or communications.
  • Strong project management and time management abilities.
  • Ability to work effectively both independently and as part of a team.
  • Passionate about building client relationships.

Preferred Qualifications:

  • Bachelor's degree, ideally in a business or marketing discipline.
  • Experience in leading food service operations.
  • A minimum of 2 years of relevant experience.
  • Bilingual proficiency in English and Spanish is advantageous.

This full-time role necessitates exceptional time management, self-direction, and organizational skills. The ideal candidate will be committed to mastering all facets of restaurant operations.