Area Manager

3 weeks ago

San Francisco, California, United States Sutter Health Full time

Job Summary:


We are seeking a skilled and experienced Area Manager to join our team at Sutter Health. As a key member of our operations leadership team, you will be responsible for managing and providing operational leadership to assigned areas of the Medical Foundation/Outpatient Clinics.


Key Responsibilities:



  • Manages and provides operational leadership to assigned areas of the Medical Foundation/Outpatient Clinics to ensure they meet organizational goals and initiatives.
  • Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards, and regulations.
  • Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies, and procedures, local and state standards, and applicable laws and regulations.
  • Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes.
  • Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources, and supplies.
  • Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
  • Provides guidance and/or direct intervention in resolving challenging or complex situations.

Criteria for Manager, Area II:


The job should meet 3 of the 5 following criteria:



  • Multiple physical locations
  • 30+ employees
  • 10+ providers
  • $3MM+ Operating Expense
  • Extended hours (open evenings and weekends)

Requirements:



  • Bachelor's degree in Business Administration, Healthcare, or related field.
  • Eight (8) years of recent relevant experience, with otolaryngology/ENT department experience preferred.
  • Extensive knowledge of healthcare operations in a non-acute setting and how the department's process/workflow impacts other department operations.
  • A comprehensive knowledge of all applicable State, federal, state licensing, and other local regulations as they relate to Outpatient Services.
  • A background and ability to form relations with physicians, medical directors, nursing, and other key departments.
  • Demonstrated leadership skills, including team building and coaching/mentoring, with the ability to motivate and engage others.
  • Thorough understanding of operations and workflows.
  • Demonstrated tactical and analytical thinking and planning skills and is able to develop plans to accomplish objectives, identify obstacles, and resolve operational issues.
  • Ability to build and establish effective working partnerships with employees, peers, physicians, and/or leaders to achieve business objectives.
  • Verbal and written communication and interpersonal skills.
  • Ability to handle difficult circumstances and make sound business decisions with little direction.
  • Demonstrates ability to work in a dynamic, fast-paced environment with changing business priorities.
  • Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
  • Demonstrates a customer service focus in all decisions and actions.
  • Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
  • Working knowledge of wage and hour laws.

Working Conditions:



  • Job Shift: Days
  • Job Schedule: Full Time
  • Job Shift Hours: 8
  • Days of the Week: Monday - Friday
  • Weekend Requirements: As Needed
  • Benefits: Yes
  • Unions: No
  • Position Status: Exempt
  • Weekly Hours: 40
  • Employee Status: Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.


Pay Range is $55.35 to $83.03 / hour.

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