Automotive Support Specialist

5 days ago


Eugene, Oregon, United States Jkc Automotive Inc Full time
Job Overview

Kiefer Automotive Inc is a leading automotive dealership group committed to delivering exceptional service and creating a positive work environment. We are seeking a highly organized and friendly Front Desk Administrator to manage our front office operations, provide excellent customer service, and support administrative functions.

Key Responsibilities
  • Greet and assist all visitors, customers, and callers with professionalism and enthusiasm, ensuring a welcoming atmosphere for our clients and employees alike.
  • Answer, screen, and direct calls and emails to the appropriate departments or team members, maintaining seamless communication channels.
  • Provide information to customers about our services, hours of operation, promotions, and inventory, showcasing our products and expertise.
  • Ensure the front desk area is neat, organized, and stocked with necessary materials, promoting a productive work environment.
Qualifications
  • Experience: Previous experience in a receptionist, front desk, or administrative role in an automotive or customer-facing environment is preferred, demonstrating adaptability and transferable skills.
  • Skills: Strong communication and interpersonal skills, both in-person and over the phone, are essential for building relationships and resolving issues.
  • Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment is required, ensuring efficient workflow and data management.
  • Customer Focused: A passion for delivering excellent customer service and maintaining a positive, professional demeanor is vital for driving customer satisfaction and loyalty.
  • Organizational Skills: Strong attention to detail and ability to multitask and prioritize effectively are essential for managing multiple tasks and deadlines.
Benefits
  • Competitive salary: $45,000 - $55,000 per year, based on experience
  • Opportunity for growth and career advancement within the automotive industry
  • Positive, supportive work environment
  • Employee discounts on services and vehicles


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