Counter Server

4 days ago

Ashland, Oregon, United States Ashland Hills Hotel Full time
Counter Server Job Description

We are seeking a skilled Counter Server to join our team at Ashland Hills Hotel. As a Counter Server, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:
  • Provide warm and welcoming interactions with guests, ensuring a positive experience throughout their visit
  • Take accurate orders and efficiently serve guests, developing in-depth knowledge of our menu and local area to assist guests
  • Complete shift checklists and maintain cleanliness and organization of the café
  • Process transactions and handle cash accurately, while adhering to food safety standards and company policies
  • Stock and maintain inventory of café and mercantile items, and provide timely feedback to management regarding customer experiences
Requirements:
  • Restaurant experience is a plus, but not required (on-the-job training provided)
  • Barista experience is beneficial, but not mandatory
  • Food handler's permit and OLCC permit required (or ability to obtain them)
  • Excellent interpersonal and communication skills, with the ability to work in a fast-paced environment and maintain composure under pressure
  • Flexible availability, including weekends and holidays, with the physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds
  • Strong attention to detail and organizational skills, with the ability to work independently and as part of a team
  • Willingness to learn and adapt to a changing work environment
Benefits:
  • A Retirement plan through the company-sponsored 401k plan, which includes a company match
  • Local Discounts at our other properties, with the opportunity to receive special discounts on parking, meals, staycations, and fitness/racquet facilities
  • Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
  • Great EAP Benefits, day one, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts, Free Confidential Legal Advice, and more

We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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