Server
5 days ago
At Ashland Hills Hotel, we're seeking a skilled Counter Server to join our team. As a Counter Server, you'll play a vital role in delivering exceptional service to our guests, ensuring a positive experience from the moment they walk in until they leave.
Key Responsibilities:- Warmly greet and interact with guests, promoting a welcoming atmosphere
- Take accurate orders and efficiently serve guests, ensuring a seamless dining experience
- Develop in-depth knowledge of our menu, mercantile items, and local area to assist guests with their queries
- Complete shift checklists and maintain cleanliness and organization of the café
- Process transactions and handle cash accurately, ensuring a secure and efficient payment process
- Stock and maintain inventory of café and mercantile items, ensuring a well-stocked and organized environment
- Provide timely feedback to management regarding customer experiences, helping us to improve our services
- Accommodate special requests whenever possible, demonstrating a commitment to exceptional customer service
- Develop genuine relationships with guests, especially repeat customers, building a loyal customer base
- Adhere to food safety standards and company policies, ensuring a safe and healthy environment for our guests
- Restaurant experience is a plus, but not required (on-the-job training provided)
- Barista experience is beneficial, but not mandatory
- Food handler's permit and OLCC permit required (or ability to obtain them)
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and maintain composure under pressure
- Flexible availability, including weekends and holidays
- Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds
- Strong attention to detail and organizational skills
- Self-motivated with the ability to work independently and as part of a team
- Willingness to learn and adapt to a changing work environment
Ashland Hills Hotel offers a range of benefits, including a retirement plan through our company-sponsored 401k plan, local discounts at our properties, paid time off, and great EAP benefits. We're an equal opportunity employer, committed to providing a welcoming and inclusive work environment for all our employees.
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Ashland, Oregon, United States Ashland Hills Hotel Full timeCounter Server Job DescriptionWe are seeking a skilled Counter Server to join our team at Ashland Hills Hotel. As a Counter Server, you will play a crucial role in delivering exceptional service and creating memorable experiences for our guests.Key Responsibilities:Guest Interaction: Warmly greet and interact with guests, ensuring a positive experience...
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