Server

5 days ago

Ashland, Oregon, United States Ashland Hills Hotel Full time
Counter Server Job Description

At Ashland Hills Hotel, we're seeking a skilled Counter Server to join our team. As a Counter Server, you'll play a vital role in delivering exceptional service to our guests, ensuring a positive experience from the moment they walk in until they leave.

Key Responsibilities:
  • Warmly greet and interact with guests, promoting a welcoming atmosphere
  • Take accurate orders and efficiently serve guests, ensuring a seamless dining experience
  • Develop in-depth knowledge of our menu, mercantile items, and local area to assist guests with their queries
  • Complete shift checklists and maintain cleanliness and organization of the café
  • Process transactions and handle cash accurately, ensuring a secure and efficient payment process
  • Stock and maintain inventory of café and mercantile items, ensuring a well-stocked and organized environment
  • Provide timely feedback to management regarding customer experiences, helping us to improve our services
  • Accommodate special requests whenever possible, demonstrating a commitment to exceptional customer service
  • Develop genuine relationships with guests, especially repeat customers, building a loyal customer base
  • Adhere to food safety standards and company policies, ensuring a safe and healthy environment for our guests
Requirements:
  • Restaurant experience is a plus, but not required (on-the-job training provided)
  • Barista experience is beneficial, but not mandatory
  • Food handler's permit and OLCC permit required (or ability to obtain them)
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and maintain composure under pressure
  • Flexible availability, including weekends and holidays
  • Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds
  • Strong attention to detail and organizational skills
  • Self-motivated with the ability to work independently and as part of a team
  • Willingness to learn and adapt to a changing work environment
Why Work for Us?

Ashland Hills Hotel offers a range of benefits, including a retirement plan through our company-sponsored 401k plan, local discounts at our properties, paid time off, and great EAP benefits. We're an equal opportunity employer, committed to providing a welcoming and inclusive work environment for all our employees.

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