Counter Service Associate

4 days ago

Ashland, Oregon, United States North Pacific Management Full time
Counter Server Job Description

At North Pacific Management, we're seeking a skilled Counter Server to join our team at Luna Café. As a Counter Server, you'll play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

  • Provide warm and welcoming interactions with guests, ensuring a positive experience throughout their visit
  • Take accurate orders and efficiently serve guests, promoting a seamless dining experience
  • Develop in-depth knowledge of our menu, mercantile items, and local area to assist guests in making informed decisions
  • Complete shift checklists and maintain the cleanliness and organization of the café, adhering to high standards of quality and safety
  • Process transactions and handle cash accurately, ensuring a secure and efficient payment process
  • Stock and maintain inventory of café and mercantile items, ensuring a well-stocked and inviting environment
  • Provide timely feedback to management regarding customer experiences, helping us to continuously improve our service
  • Accommodate special requests whenever possible, demonstrating a commitment to exceptional customer service
  • Develop genuine relationships with guests, especially repeat customers, fostering a loyal and engaged community
  • Adhere to food safety standards and company policies, prioritizing the health and well-being of our guests

Qualifications:

  • Restaurant experience is a plus, but not required (on-the-job training provided)
  • Barista experience is beneficial, but not mandatory
  • Food handler's permit and OLCC permit required (or ability to obtain them)
  • Excellent interpersonal and communication skills, with the ability to work effectively with guests and colleagues
  • Ability to work in a fast-paced environment and maintain composure under pressure, ensuring a positive experience for guests
  • Flexible availability, including weekends and holidays, with a willingness to adapt to changing work schedules
  • Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds, with a commitment to maintaining a safe and healthy work environment
  • Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively
  • Self-motivated with the ability to work independently and as part of a team, demonstrating a commitment to collaboration and teamwork
  • Willingness to learn and adapt to a changing work environment, with a growth mindset and a desire to continuously improve

We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Compensation details: Yearly Salary

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