Customer Experience Advisor
3 days ago
As a Customer Experience Advisor at Chico's FAS, Inc., you will have the opportunity to deliver exceptional customer experiences, drive sales and profitability, and grow your career in a dynamic and supportive environment.
Compensation Package:$48,000 - $65,000 per year (dependent on experience), plus benefits and opportunities for advancement.
Key Responsibilities:Customer Experience:
- Model and promote the company's customer service standards, ensuring a positive experience for all customers.
- Build relationships with regular customers, offering personalized recommendations and solutions.
- Provide exceptional customer service, responding promptly to concerns and resolving issues efficiently.
Drive Sales and Profitability:
- Meet or exceed sales goals by utilizing effective sales techniques and product knowledge to engage customers.
- Maintain knowledge of current sales and promotions to ensure up-selling opportunities.
- Ensure accurate processing of transactions, including handling returns, exchanges, and gift card sales.
Operational Excellence:
- Support replenishment activities to maintain an abundant and visually appealing store environment.
- Assist with visual directives, including floor sets, window changes, and visual presentations.
- Contribute to maintaining a clean and organized store environment, adhering to company standards.
- High school diploma or equivalent required.
- Retail or sales experience preferred.
- Excellent communication and interpersonal skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multitask in a fast-paced environment.
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