Fitness Operations Manager
5 days ago
The Fitness Operations Manager will oversee the day-to-day operations of our gym, ensuring an exceptional member experience while driving financial success.
Key Responsibilities- Lead a high-performing team of staff members, including Assistant Managers, Member Service Representatives, Trainers, and Custodians.
- Create a welcoming atmosphere for all members, prospective members, and guests, and ensure staff adheres to superior customer service guidelines.
- Schedule staff and ensure all shifts are covered.
- Manage employee payroll, resolve issues, and facilitate disciplinary/termination activities.
- Ensure prompt opening and closing of the gym, oversee facility cleanliness, and maintain safety standards.
- Proven customer service skills, preferably in the fitness industry.
- Experience working as an Assistant Manager at Planet Fitness.
- Exceptional leadership, diplomacy, and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hardworking, enthusiastic, and energetic.
- Strong problem-resolution skills.
- CPR certification required.
- Age 18 or older.
- Prolonged standing and walking during shifts.
- Frequent talking in person or on the phone.
- Occasional lifting up to 50 pounds.
- Exposure to occasional toxic chemicals.
About Us
At Planet Fitness - PF Baseline Fitness, we prioritize member satisfaction and provide opportunities for advancement. Check us out on LinkedIn for more information.
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