Store Manager

2 weeks ago

Federal Way, Washington, United States Mud Bay Full time
Job Title: Store Lead

Mud Bay's Store Leads are the backbone of our organization. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay.

Key Responsibilities:
  • Provide a happy, educational, and fun experience for all who visit our stores
  • Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
  • Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
  • Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
  • Makes decisions based on good judgment and Mud Bay's mission and values
  • Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
  • Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
  • Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
  • Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
  • Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
  • Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff's abilities, performance and needs
  • Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
  • Delegates, empowers, and ensures the experience is happening for customers and employees
  • Performs keyholder responsibilities, such as opening and closing the store, and opening and closing registers; leads the team during the day
  • Is comfortable with retail scheduling, including a variety of shifts
  • Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations
Requirements:
  • 2+ years of proven leadership experience or equivalent
  • Has a high school diploma, GED, or equivalent
  • Delegation, coaching and mentoring others through tasks
  • Ability to give and receive feedback
  • Ability to identify top business and people needs and prioritize
  • Must be 18 years or older
  • Ability to lift to 45 pounds
  • Experience leading a team required
  • Competent with basic math, comfortable using computers, calculators and 10-keys
  • Has a passion to continuously learn about dogs, cats and small animals
  • Instinctively gracious: genuinely enjoys making others feel welcome
  • Highly accountable: follows through on commitments
  • Has integrity: says and does what she or he believes to be right
  • Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
  • A self-starter, but happy to take direction and learn from others
  • A team player: contributes to the happiness and effectiveness of co-workers
  • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
  • Interested in building a career with Mud Bay

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