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Certified Medical Assistant

2 months ago


Raleigh, North Carolina, United States Duke Health Full time
About the Role

The Certified Medical Assistant (CMA) plays a vital role in the interdisciplinary healthcare team, providing direct patient care and supporting administrative duties in a medical practice. This position requires a strong commitment to delivering exceptional patient care and ensuring the smooth operation of the clinic or office.

Key Responsibilities
  • Administrative Duties:
    • Respond to patient inquiries and manage phone calls
    • Update and maintain accurate patient medical records
    • Process insurance claims and handle billing
    • Coordinate appointments and schedule hospital admissions
    • Arrange for laboratory services and manage medical supplies
  • Clinical Duties:
    • Assist medical and nursing staff with various tasks, including taking medical histories and recording vital signs
    • Prepare patients for examinations and procedures, and assist the physician during these events
    • Collect and prepare laboratory specimens, perform basic laboratory tests, and dispose of contaminated supplies
    • Administer medications as directed by a physician and authorize drug refills
    • Draw blood, prepare patients for x-rays and tests, and take electrocardiograms
Requirements
  • Education:
    • Graduation from an accredited Medical Assistant program is strongly preferred
    • High School Diploma, GED, or equivalent is required
  • Experience:
    • Experience is preferred but not required
  • Certifications:
    • Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA is required
    • BLS Certification is required
About Duke Health

Duke Health is a leading healthcare organization committed to delivering compassionate care and advancing health together. Our team is dedicated to providing exceptional patient care and promoting a culture of collaboration, innovation, and creativity.