Customer Service Implementation Specialist

4 weeks ago


Schaumburg, Illinois, United States Paylocity Full time
Job Title: Customer Service Implementation Consultant

At Paylocity, we're committed to providing our clients with a high level of service. As a Customer Service Implementation Consultant, you'll play a critical role in ensuring a seamless onboarding experience for our small business clients.

Key Responsibilities:
  • Facilitate client calls to provide training and payroll processing support
  • Configure client applications to meet their specific needs
  • Educate clients on how to navigate Paylocity's suite of applications
  • Collaborate with internal teams to ensure a smooth onboarding process
  • Perform quality assurance tasks to ensure accuracy of all work
Requirements:
  • High School Diploma
  • Minimum one year of customer or client service experience
  • Strong communication and problem-solving skills
  • Intermediate computer skills, including proficiency in MS Office and web-based applications
What We Offer:
  • A competitive salary range of $32,800 - $60,800 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for career growth and professional development

Paylocity is an equal-opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives.



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