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Optical Supervisor

2 months ago

Washington, United States Visionworks of America Full time
About Us

Visionworks of America is a leading provider of eye care services, dedicated to delivering exceptional patient experiences. We're seeking a charismatic leader to join our team as a Licensed Assistant Manager.

The Role

As a Licensed Assistant Manager, you will be responsible for leading by example and supporting the General Manager in achieving store financial goals. You will promote the store's profitability and sales goals by holding yourself and your team accountable for delivering daily, weekly, and monthly targets.

Key Responsibilities
  • Role model and engage in all steps of the patient journey, supervising and redirecting associates in the exam lane and sales floor.
  • Support the General Manager in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient needs are met.
  • Coach, motivate, and support associates to perform in their respective roles with excellence, ensuring a flawless patient experience.
  • Use sound judgment to remove obstacles and find resolution in the patient experience, in partnership with the General Manager.
  • Execute all broad operational activities to meet the store's financial and customer experience goals.
Qualifications
  • HS Diploma, GED, or equivalent experience required.
  • 1-5 years of supervisory experience required.
  • Licensed OSUPS will have/maintain a State Opticians License.
What We Offer

Visionworks of America offers a generous, competitive benefits package, including vision coverage, 401(k) savings plan, paid time off, milestone anniversary awards, medical, and dental benefits for full-time employees. We are committed to fostering an environment where all are seen and heard equally, embracing Diversity, Equity, and Inclusion (DE&I). Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status.