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Customer Service Representative

2 months ago

Shoreview, Minnesota, United States The Millennium Group Full time

The Millennium Group is an award-winning business process outsourcing firm focused on providing exceptional support services to Fortune 500 companies and professional service firms. We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support Specialist.

Responsibilities:

  • Provide close attention to detail in all aspects of work
  • Process and manage incoming mail and packages under dual control
  • Research and resolve unidentified mail to ensure accurate delivery
  • Operate scanning equipment to digitize documents
  • Enter data into software programs with high accuracy
  • Utilize Microsoft Office skills to perform tasks efficiently
  • Interact with customers in a professional and courteous manner
  • Work independently with minimal supervision

Qualifications:

  • High School diploma or equivalent required
  • Excellent written and verbal communication skills
  • Strong accuracy and attention to detail
  • Able to lift up to 50 pounds
  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Ability to handle confidential and sensitive information with discretion