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Junior Customer Support Representative

2 months ago

Dallas, Texas, United States the now corporation Full time

Position Overview:
Our organization is seeking motivated individuals with a background in customer support for a full-time role as a Customer Engagement Assistant.

We specialize in customer renewal, retention, and acquisition, ensuring that we deliver top-notch service to our clients while fostering strong relationships.

Through our relationship-focused methodology, we have achieved remarkable results for our clients, enhancing their market presence.

Company Culture:
We pride ourselves on a culture that encourages continuous personal and professional development, offering a competitive yet welcoming and family-like atmosphere.

Objective:
Our aim is to cultivate the most capable and skilled individuals, equipping them to explore new markets and enhance our clients' customer service experiences.

Role Requirements:
This full-time position involves direct interactions with clients. Candidates with experience in retail, hospitality, or customer service are likely to possess the interpersonal skills necessary for success.

We offer comprehensive, paid training and opportunities for career growth.

Key Responsibilities:

  • Engage with customers to identify how their needs can be addressed by our services.
  • Deliver outstanding customer service and consultative advice.
  • Organize promotional events on behalf of our clients.
  • Assist with administrative duties and customer scheduling.
  • Participate in weekly meetings to discuss innovative strategies.
  • Manage inventory effectively.
  • Perform additional tasks as required.

Benefits:

  • Thorough paid training program.
  • Flexible working hours.
  • Opportunities for advancement within the company.
  • Potential travel opportunities.
  • Engagement in community and charitable initiatives.

Qualifications:

  • Experience in customer service or related fields.
  • Background in retail, hospitality, or service industries.
  • Strong communication skills.
  • Able to work independently or collaboratively.
  • Adaptable to changing environments.
  • Demonstrated leadership abilities.
  • A college degree is preferred but not mandatory.
  • Reliable transportation is essential.

This position is well-suited for recent graduates or professionals seeking a career transition into a new industry.