Medical Office Receptionist

4 weeks ago


Saint Clairsville, United States Valor Healthcare, Inc. Full time
Job Summary

Valor Healthcare, Inc. is seeking a highly skilled Medical Office Receptionist to provide exceptional patient care and administrative support in our Community Based Outpatient Clinic (CBOC) in Belmont. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic and delivering high-quality patient care.

Key Responsibilities
  • Provide administrative support to healthcare providers and staff, including scheduling appointments, verifying patient information, and maintaining accurate records.
  • Collaborate with the core PACT Team to develop and implement patient care plans, ensuring seamless communication and coordination.
  • Ensure compliance with regulatory requirements, including OIG, Joint Commission, and Environment of Care standards.
  • Provide excellent customer service to patients, families, and colleagues, responding to inquiries and resolving issues in a timely and professional manner.
  • Participate in outreach events to support clinic enrollment initiatives and promote patient retention.
Requirements
  • High School Diploma/GED or equivalent education
  • Strong computer skills, EMR experience preferred
  • Demonstrated high-quality customer service and organization skills
  • Minimum 1-year experience in a clinical or call center environment (preferred)
  • Credentialed and in good standing through the Veterans Health Administration (VA)
  • Current certification in Basic Life Support and ACLS
  • Proficiency in written and spoken English

Valor Healthcare, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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