Revenue Collection Representative
3 days ago
Join our team as a Taxation Specialist at YoungWilliams PC in the LA Department of Revenue In this exciting role, you will be responsible for representing the Louisiana Department of Revenue, providing timely and accurate information to the taxpaying public and tax practitioners on taxes and fees administered by the department.
Job OverviewWe are seeking a highly motivated and detail-oriented individual to work as a Revenue Collection Representative in our LA office. As a key member of our team, you will play a critical role in handling customer inquiries, conducting detailed analysis of accounts, reviewing tax returns, and calculating correct taxes, penalties, interest, and fees due.
Key Responsibilities- Customer Service: Provide excellent customer service via phone, email, or in-person, requiring knowledge of tax laws and departmental policies.
- Account Analysis: Conduct detailed analysis of accounts, researching taxpayer history, and providing accurate information and instructions.
- Tax Return Review: Review tax returns, ensuring compliance with current tax laws, correcting non-compliant returns, and notifying taxpayers.
- Tax Calculation: Calculate correct taxes, penalties, interest, and fees due based on applicable knowledge of specific taxes.
- Training and Development: Complete mandatory training requirements within established deadlines.
About Our Company: YoungWilliams PC is a leading provider of revenue management services, and we are committed to delivering exceptional results for our clients. If you are a motivated and detail-oriented individual who is passionate about taxation and customer service, we encourage you to apply for this exciting opportunity.
Requirements- Education: One year of college or business school preferred or equivalent work experience in a business-related curriculum.
- Experience: One year of call center or customer service experience or in which clerical work was a major duty.
- Skills: Strong computer skills and typing proficiency required. Ability to type at least 30 words per minute.
Estimated Salary: $48,000 - $65,000 per year, depending on experience and qualifications. Background check required for conditional employment offer.
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